Delivery

We use Eurotran as our courier.

Cost is £14.50 up to 10kg parcel.

Parcels up to 20 kg cost £29

Delivery is next day when ordered Monday to Thursday.

We deliver throughout the UK. There is an added delivery charge for the Highlands and Islands of Scotland – please get in touch before placing your order.

We accept no liability regarding missed delivery or damaged parcels. We 100% drop the parcels off in excellent condition at the correct time for them to be posted next day. However if the delivery takes 48 hours, or is damaged or delivery doesn’t turn up for any reason we cannot reimburse or re send an order free of charge

Refunds/Returns Policy

If your order is incorrect or damaged, or you are dissatified in any way, please call us on 01756 793 477 and we will do our best to rectify any problems as quickly as possible.

Right To Cancel

As all of our products are perishable, your right to cancel ceases at the point of dispatch.

Privacy Policy

We are committed to protecting your privacy.

Information Collection and Use

Stanforth Butchers Limited is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Stanforth Butchers Limited collects information from our users at several different points on our website.

Cookies

For detailed cookie information please see our cookie policy.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement around the site and from page to page, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links

This web site may contain links to other sites. Please be aware that Stanforth Butchers Limited is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

If you have any questions about the security at our website, you can send an email to simon@stanforthbutchers.co.uk.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

 

Cookie Policy

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by our websites directly.

WordPress & WooCommerce:

Our website runs the WordPress Framework and WooCommerce and cookies may be used to store basic data on your interactions with WordPress depending on how you use the website. We use a session cookie to remember shop cart and checkout data and preferences and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for is available at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Cookie Name: _ga – Expires in 2 years – This cookie is used to distinguish users.

Cookie Name: _gat – Expires in 10 minutes – This cookie is used to throttle request rate.

Cookie Name: PHPSESSID – Expires at end of session – This cookie allows the website to store serialised data and establish a user session.

Cookie Name: woocommerce_recently_viewed – Expires at end of session – This cookie contains information about items in the shop that you have recently viewed.

Cookie Name: woocommerce_items_in_cart – Expires at end of session – This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.

Cookie Name: woocommerce_cart_hash – Expires at end of session – This cookie contains information about the cart as a whole and helps WooCommerce know when the cart data changes.

Cookie Name: wp_woocommerce_session_ – Expires after 48 hours – This cookie contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.

No personal information is stored within these cookies.

More information on session cookies and what they are used for is available at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Google Analytics

Cookie Name: __utma

Cookie Name: __utmb

Cookie Name: __utmc

Cookie Name: __utmz

We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

 

Legal

stanforthbutchers.co.uk is a site operated by Shears Red 5 Ltd.

We are registered in the UK under company number 12076319 and with our registered office at Duke House Business Hub, Duke Street, Skipton, North Yorkshire, United Kingdom, BD23 2HQ.

VAT Registration No. 332 5849 92